Refund policy

Refund Policy (7 Days)

We offer a 7-day return window from the date your item is delivered.

Eligibility
To be eligible for a refund, items must be unused, in original condition, and in the original packaging. Proof of purchase is required.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days with photo or video proof. After verification, a full refund will be issued to your original payment method.

Returns
Customers are responsible for return shipping costs. Returns must be approved before being sent back.

Partial Refunds
Items that show signs of use, wear, or are returned in a condition different from when they were received may not qualify for a full refund. In such cases, a partial refund may be issued based on the item’s condition.

Processing Time
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

For questions or support, please contact us at: [lumivorashop@gmail.com]